FREQUENTLY ASKED QUESTIONS
We have two delivery options, both available upon checkout.
If you opt for local delivery, you have the ability to enter your desired delivery date on the product page. If this space is left blank, your order will be delivered the next day.
If you opt to have your order shipped, it will be dispatched the following day. We currently ship via Canada Post (Standard). Typically, orders are delivered within 2-5 business days, however, due to Covid-19, service levels may be impacted and orders may take up to 10 days to be delivered, depending on your location.
You will receive an email with tracking information as soon as your order ships.
Complimentary local delivery is available to residents of the Greater Toronto Area (GTA) for orders over $50. A delivery fee of $10 will apply for orders under $50. If you are unsure if your address qualifies for local delivery, please reach out.
Standard Shipping is available across Canada via Canada Post. We offer complimentary shipping for orders over $150.
For orders under $150, there is a $15 delivery charge for residents of Ontario and a $20 delivery charge for residents of all other provinces.
Need same day delivery or require express shipping? No problem. Please reach out to us directly and we will work with you to make this happen.
We do ship internationally, upon request. Please get in touch with us for shipping rates.
We endeavour to ensure a quick turnaround time between order processing and shipping, so if you would like to make any changes to your order, we ask that you reach out to us as soon as possible and we will do our best to help if your order has yet to be shipped or delivered.
All gift boxes will be delivered as pictured on our website, inside of a cardboard shipping box, to ensure the safety and security of the contents.
Of course! We want your gift giving experience to be as personalized as possible and we include a custom note card with every gift box. On each product page, you have the option of writing your personalized message in the space provided and we can write the card for you, or you may opt for a blank note card if you prefer to write it yourself.
In addition, we have a beautiful collection of handmade greeting cards available for purchase.
Yes, we offer discounts for orders of 6+ gift boxes. Please email us at firstname.lastname@example.org to learn more!
Of course! Please get in touch with us by emailing email@example.com and we will respond within 24 hours.
Absolutely! We offer a variety of specialty, corporate, and custom gift boxes.
For more information, please click here.
You can now purchase individual items for yourself or your recipient without purchasing a gift box!
Head over to SUNDAY MARKET.
Unfortunately we cannot. Gift boxes containing alcohol can only be delivered within the GTA and someone must be home to accept the delivery in order to verify legal age.